CUSTOMER
Oxford Innovation Ltd
INDUSTRY
Managed Business and Innovation Centres offering business support and consultancy services.
LOCATION
Across the UK.
INTERVIEWEE
Mick Judge, Centre Manager, Wellingborough Innovation Centre.
BUSINESS NEED
OI required an integrated management solution to assist with their continual growth and to replace the basic database software and accounting system that they were using to manage their fifteen centres. They also wanted to create data confidence, streamline their infrastructure, save costs and increase productivity.
CUSTOMER COMMENT
"ibcs has meant that line managers across the board can access data, records and reports instantly. I would be astounded if ibcs hasn't saved us money, it will be implemented into any new centres and is now an integral part of Oxford Innovation.".
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CUSTOMER
Technology Business Centres/Instant Office Space
INDUSTRY
Managed Business Centres, Serviced Office Providers.
LOCATION
Across the UK.
INTERVIEWEE
Jesper Anderson, Manging Director, Instant Office Space.
BUSINESS NEED
TBC/IOS required and integrated management solution to replace the jumble mix of spreadsheets and software that they were using to manage their four centres across the UK. They also wanted to centralise their data, streamline the organisation, increase service revenue and productivity.
CUSTOMER COMMENT
"Putting ibcs into operation has made us streamline the whole business. Our old structure and process was very time consuming but now it all goes into ibcs and the management involved is just much less. We've not missed as many serviced revenues either. It feels like we've had it forever and I just can't imagine doing it the old way now".
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