ibcs records and tracks enquiries for all types of accommodation and services, with customisable reporting categories for source of enquiry and non-conversion reasons. You can analyse marketing effectiveness, identify weaknesses, produce standard documents and generate mail shots with ease.
The Prospects module is designed to record details of new enquiries throughout the sales process. A full audit trail is available, showing a clear path to sale conversion giving you and your sales team all the important information needed to complete the deal.
The system stores information of current, converted and former prospects allowing you to run a variety of enquiry reports.
The Enquiry module within ibcs is also tied to our Task Managenment system, allowing you to set a range of reminders for action as required.
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