ibcs support is available via an annual support and maintenance contract, covering remote troubleshooting, on-site visits and upgrades. This ensures that you benefit from our full care and attention from the start and that you continue to gain from software developments throughout the lifetime of your contract.
All our ibcs customers have full access to our friendly and knowledgeable helpdesk during UK office hours.
Whilst on the phone, our qualified engineers will help you to resolve your ibcs issues remotely and as quickly as possible. Each member of our helpdesk team has the knowledge to take your call through to completion, so we will be able to get you back up and running in the shortest time possible.
We can also offer comprehensive end-to-end IT support contracts to your clients and tenants. Having such services available within your organisation, can add value to your workspace and our services can be booked to your clients, as part of your standard charging procedures.
To discuss your ibcs support or this proposal in more detail please contact us.
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