"IBCS enables msp to have a seamless flow of information without the need to operate multiple pieces of software and will significantly reduce the number of manual interventions required. I have been extreemly impressed with both the IBCS system and the professional way in which R&A have understood our needs and managed the project."
Paul Leighton, Commercial Manager, May 2007

"We are a Business & Conference Centre and had the IBCS system installed 11 months ago. We were extremely pleased with the training that we received and have always found the support system with R&A Software to be first-class. We have found the booking procedure to be simple to use and most of the functions within the system are self-explanatory. Our IBCS system is linked to our Sage accounting program and this works very effectively and efficiently."
Sally Dann, Springfield Business Centre, May 2006

"We transfered from our old invoicing software to IBCS almost a year ago, the migration was very smooth and the help and support from R&A Software was fantastic. I personally found that the prospect facility the most advantageous, as each prospct entered is continually updated with all conversations and notes made right through to converting to a tenant. This has given us more time to keep on top of our jobs and has made the process of dealing with large amounts of enquires a lot easier. The most important aspect is maintenance and support and R&A score 10 out of 10."
Martin Taylor, Centre Manager, Islington Business Centre, May 2006

"We run busy, high-tech centres, and needed a new system which would fulfil our complex, and possibly unique, requirements. We set the bar very high, and in a short space of time, R&A were able to provide a solution which simplifies our day-to-day operations, whilst automating the complex task of ensuring all services are billed accurately. IBCS allows us to record any information we like regarding a client’s requirements, and access that information at the touch of a button. Automated routines now ensure that we stay one step ahead of the game when responding to clients’ needs, and that no services go unbilled. We are aware of the importance of a comprehensive support package, and it was one of our chief concerns when looking for a new system . R&A not only included initial training and the first year’s support in the price of the system, but access to their helpdesk is unlimited, giving us the peace of mind that help is always just a phone-call away. They were particularly flexible when it came to training too, designing a program to fit in with our reception needs, and delivering it on-site."
Asmec Business Centres May 2005

"We found ourselves in a position where our current system, which was limited, had become increasingly expensive to maintain. With some urgency we needed to have a system solution that met our new and expanding requirements. It was imperative to us that any transition ran smoothly and without interruption to our operation. R&A Software, were not only able to provide us with an alternative, in the form of IBCS, but were able to get us up-and-running with the minimum of fuss, in time for our next month-end invoicing run. Although we are a small operation, the service we have received from R & A Software has been exemplary, we could not have wished for better, and I am especially pleased at the friendly training and assistance. We have been impressed by the flexibility of the system, and delighted at the ease of use. It will be an efficient tool for our operation."
Macclesfield Business Centre May 2005

"IBCS was recently introduced at the Media Centre , a 40,000 sq ft multi site business centre operation providing comprehensive business facilities to Media related organisations in Central London . The introduction of IBCS has created a more efficient and effective environment for both clients and staff, giving real time information to all users.  Services can be logged at the time of booking which reduces the end of month administration tasks and collation of rechargeable services. IBCS has proved to have added real ‘value’ to the centre impacting on the financial success of the business and the productivity and effectiveness of the staff."
The Media Centre Aug 2004